DICE is a global provider of 24/7 manufacturing support services in all areas of automation and IT, quality management, and manufacturing information technology. We fully understand the importance of effective support for automation systems and embedded OT machines in the production environment to ensure maximum reliability and uptime.
We are able to handle everything from troubleshooting to 24/7 support level SLAs. Our highly educated personnel will collaborate with you on-site or remotely, offering guidance and assistance whenever and wherever you require it.
We collaborate closely with our clients to create a solution that meets their needs, with flexible pricing that allows them to choose whether to pay by the month or by the support ticket. Our staff will fit right in with your existing manufacturing IT support services environment.
How DICE Can Help Your Business
- State-of-the-art infrastructure and IT service management
- Ready to help ensure your facilities are running 24 hours a day, 7 days a week
- Lower your costs as DICE maintains your systems and recommend improvements when required
- Support for ERP, MES/MOM, PLC, DCS, HMI, SCADA, Batch, Safety, Robotics and Drives
- Access to software provider product development teams
- Preventative approach focuses on ‘avoiding incidents’
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